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  DGCA imposes Rs 5 lakh penalty on IndiGo for denying boarding to special child Handling of the special child by the IndiGo ground staff was deficient , which in-turn ended up exacerbating the situation, according to a press release from the aviation regulator The Directorate General of Civil Aviation (DGCA) on May 28 levied a penalty of five lakh rupees on IndiGo airline, operated by InterGlobe Aviation, for denying boarding to a special child with reduced mobility on its flight from Ranchi on May 7. DGCA imposes Rs 5 lakh penalty on IndiGo for denying boarding to special child  A special child with reduced mobility on its flight from Ranchi on May 7. Handling of the special child by  the IndiGo ground staff was deficient , which in-turn ended up exacerbating the situation, according to a press release from the aviation regulator.  A "more compassionate handling would have soothed the nerves, which would have obviated the need for the extreme step resulting in denied boarding,&q